Samaritans Croydon: Free 24/7 Mental Health Crisis Support

## What is Samaritans Croydon? Samaritans Croydon & Sutton is a local branch of the national Samaritans charity, providing round-the-clock emotional support to anyone who needs it. The service is completely free, confidential, and anonymous - you don't need to be suicidal to call. Whether you're struggling with relationship problems, work stress, loneliness, grief, or any difficult emotions, trained volunteers are available 24 hours a day, 7 days a week to listen without judgement. Samaritans is different from other crisis services because their focus is on listening rather than advising. Volunteers won't tell you what to do - instead, they'll help you explore your feelings and find your own way forward. They're trained to support people through the darkest moments, and many volunteers have their own lived experience of difficult times. ## Who Can Use Samaritans? Absolutely anyone can contact Samaritans. There are no restrictions based on age, location, or the nature of your concerns. You don't need to be in crisis - you can call just because you're having a difficult day or need someone to talk to. The service supports people experiencing everything from everyday worries to thoughts of suicide. Family members and friends worried about someone else can also call for support. ## How Do I Access Samaritans? Call **116 123** free from any phone, at any time. You can also email jo@samaritans.org (response within 24 hours), write to Freepost SAMARITANS, or visit the local branch at 2B Kidderminster Road, Croydon for face-to-face support. Volunteers also carry out regular outreach at East Croydon station, offering a listening ear to commuters who might be struggling. ## What Should I Expect? When you contact Samaritans, you'll speak with a trained volunteer who will listen to whatever you want to talk about. There's no time limit on calls, and you're in control of the conversation. The service is completely anonymous - you don't have to give your name, and Samaritans won't contact anyone on your behalf unless you specifically ask them to. Calls are confidential.