Croydon Neighbourhood Care Association (CNCA) Befriending Service
About Croydon Neighbourhood Care Association (CNCA) Befriending Service
Croydon's bespoke complex befriending service: one-to-one home visits, weekly calls and a 'keeping in touch' texting service for frail, housebound, isolated older people (65+), often with dementia, addressing loneliness and mental wellbeing. Described across sources as the only service of its kind in the London…
Who is it for?
Minimum age 65; must reside in the London Borough of Croydon; elderly, vulnerable, living alone and isolated, housebound, with complex needs (often including a dementia diagnosis). Cannot work with under-65s, those outside Croydon, or those with sufficient existing support.
How to access
Formal referral process via CNCA befriending line 020 8654 4440 or email info@cnca.org.uk Timing: Monday-Thursday, 9:30am-4:00pm (befriending service); CNCA general office Mon-Fri 9:30am-4:30pm per NHS directory.
Key details
- Location
- Central Hall, Davidson Lodge, Freemasons Road, Croydon, CR0 6PDGet directions
- Opening hours
- Monday-Thursday, 9:30am-4:00pm (befriending service); CNCA general office Mon-Fri 9:30am-4:30pm per NHS directory
- Cost
- Free
What does Croydon Neighbourhood Care Association (CNCA) Befriending Service help with?
Similar services in Croydon
Source and accuracy
- Primary source
- www.cnca.org.uk/befriending-service/
- Directory check
- Verified - checked 11 October 2026
- Details checked
- official source link, phone, location, opening hours, cost.
Service details can change. Check the provider before attending, referring, or relying on opening times.
Information reviewed by Luke Row, psychodynamic therapist, in March 2026